All Inclusive

Best long-term value & highest level of support

Included:

• Premium medical-grade hearing devices - designed to make speech clearer, reduce background noise, and support comfortable daily use.
• 3-year device warranty - if anything inside the device stops working, the manufacturer repairs it at no cost.
• 3-year Loss & Damage protection - if a device is lost, broken, or accidentally damaged, it is replaced at $650.00 (deductible)
• 3 years of structured follow-up care - 15 home visits, scheduled in advance so your loved one always has help on the calendar.
• Premium loaner devices if repairs are required

Comfort, hearing, and support services at every visit:

• Ear and canal comfort care (moisturizing, cleaning, safe wax management)
• Full device cleaning, dehumidifying, and disinfecting
• Adjusting volume and clarity to match real experiences
• Prescription hearing test (annually) to ensure settings stay accurate
• Support for both the patient and family

What This Means in Real Life:

• You or your loved one is never left on their own to figure things out.
• If their hearing changes, the settings change with them.
• If the devices need repair, they are never without hearing, because we provide premium loaner devices.
• If they lose the devices, they will be replaced with a nominal out-of-pocket expense
• Family members receive updates, reassurance, and ongoing communication.

Advanced

Premium technology with moderate support schedule

Included:

• Advanced medical-grade hearing devices - designed to make speech clearer, reduce background noise, and support comfortable daily use.
• 3-year device warranty - if anything inside the device stops working, the manufacturer repairs.
• 3-year Loss & Damage protection - if a device is lost, broken, or accidentally damaged, it is replaced once for $650.00 (deductible)
• 2 years of structured follow-up care - 10 home visits, scheduled in advance.
• Loaner devices if repairs are required

Comfort, hearing, and support services at every visit:

• Ear and canal comfort care (moisturizing, cleaning, safe wax management)
• Full device cleaning, dehumidifying, and disinfecting
• Adjusting volume and clarity to match real experiences
• Prescription hearing test (annually) to ensure settings stay accurate
• Support for both the patient and family

What This Means in Real Life:

• You or your loved one still receives regular, predictable support to keep the hearing aids comfortable and effective
• The technology is high-quality, meaning clearer conversation, less frustration, and improved confidence in daily environments
• The follow-up schedule ensures issues are caught before they become problems
• You or your family still receives updates and reassurance, just on a slightly shorter timeline than the All Inclusive plan
• If situations change, additional service visits can be added later - there is flexibility without pressure

Essential

Entry option with foundational care

Included:

• Entry medical-grade hearing devices - designed to offer support, comfort and enhancements
• 2-year device warranty - if anything inside the device stops working, the manufacturer repairs it at no cost.
• 2-year Loss & Damage protection - if a device is lost, broken, or accidentally damaged, it is replaced once for $650.00 (deductible)
• 1 years of structured follow-up care – 5 home visits, scheduled in advance.

What This Means in Real Life:

• This plan provides a gentle, supported start - helping your loved one get used to the devices with guidance and encouragement
• The scheduled visits ensure your loved one is not left to figure things out alone, but the support ends sooner than the other plans
• If more help is needed later, additional service visits can be added - but the devices themselves remain basic, which may limit clarity in restaurants, family gatherings, or group environments
• This is often chosen as a 'see how we do' plan, with the option to expand care once you understand how your loved one responds